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Privacy Policy

DBS Checks Online is powered by Carecheck

Our Contact Details 

Care Check Ltd

Suite 59 Basepoint, Crab Apple Way, Evesham, WR11 1GP

0333 777 8575

info@carecheck.co.uk

 

The Type Of Personal Information We Collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Date of Birth
  • A 5 year address history
  • Place of birth
  • Previous names and the dates they were used
  • Nationality and previous nationality
  • National Insurance Number
  • ID details such as passport number, driver number and their issue dates

How We Get The Personal Information And Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To process your Basic, Standard or Enhanced DBS Check

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Your employer, or volunteering organisation when completing your ID validation as part of your DBS Check

We use the information that you have given us in order to process your Basic, Standard or Enhanced DBS Check for the purpose of your employment or volunteering role. 

We may share part of this information with Trans Union for the purpose of your external ID validation in the rare event you might not have the minimum amount of ID required to perform the DBS Check. You can view their privacy notice by clicking here https://www.transunion.co.uk/legal-information/bureau-privacy-notice

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

Your consent. You are able to remove your consent at any time. You can do this by contacting Care Check on the contact details above

We have a legitimate interest in order to process your DBS

How We Store Your Personal Information 

Your information is securely stored in an ISO27001 accredited Capita owned data centre. All data is held within the UK. 

We keep your personal information for a maximum of 6 years. We will then dispose your information by data cleansing it off our system.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Care Check via info@carecheck.co.uk. 0333 777 8575 or Suite 59 Basepoint, Crab Apple Way, Evesham, WR11 1GP if you wish to make a request.

How To Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Care Check via the contact details above. 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk